How a job flows through ServiceApp
From the first call to money in the bank, in one flow. Nothing to copy between apps.
- Lead comes in — Phone call, WhatsApp or website form — the enquiry is logged with customer details, service needed and location in seconds.
- Quote sent on WhatsApp — Send a branded quotation with clear scope, exclusions and add-ons in under a minute — where your customer already replies.
- Customer confirms — One tap turns the accepted quote into a confirmed booking. Automatic confirmation messages keep everyone aligned.
- Reminders before the job — Service reminders go out before the visit so customers show up prepared — fewer no-shows, more completed jobs.
- Crew assigned — Schedule the job and assign the right team. Everyone sees their day, jobs and route on their phone.
- Job updated live — Progress, photos and the service report are completed on site — the office always knows where things stand.
- Invoice and payment link — When the job is done, a branded invoice and payment link go out automatically — numbered and tax-compliant.
- Customer portal — Quotes, bookings, reports and invoices live in your customer's own dashboard. Fewer status calls for you.