Questions about ServiceApp
What is ServiceApp.ai?
ServiceApp is one app for running a service business. Take enquiries, send WhatsApp quotes, book the job, send your crew, invoice and get paid. It also tells you what to chase and fix each week, and there are real people to help you set it up.
What is the best service business app for a small service company?
A good one covers the whole job: the lead, the quote, the booking, the crew, the invoice and the payment. ServiceApp does that for cleaning, air conditioning, pest control, plumbing and handyman businesses. Crew logins are free, Start is $49/mo, and you do not need a card to try it.
What is the best field service software for a small service business?
Look for software that runs the office as well as the field: customer records, WhatsApp quotes, booking confirmations, reminders, scheduling, job reports on the phone, invoices and payments. ServiceApp does all of this. You pay for office users; crew and field logins stay free.
How do I run a service business without drowning in admin?
Keep every enquiry, quote, job and invoice in one app instead of WhatsApp threads and spreadsheets. ServiceApp turns accepted quotes into booked jobs, sends the confirmations and reminders, and turns finished jobs into invoices. You spend your time winning and doing the work.
Is ServiceApp only for field work, or does it run the office too?
Both, in plain terms: it runs the field work and the office. Scheduling, crew dispatch and job reports on the phone, plus customer records, quotes, reminders, invoices, payments and weekly advice. Cleaning companies, trades and facility contractors use it as their main app every day.
How long does it take to set up ServiceApp?
A few minutes. Sign up, tell us your company name, your trade and your country, and your app arrives with services and prices already suggested for your trade. Your booking page is live straight away. You can change anything later, and we can walk you through it on a call.
How does ServiceApp help me automate my service company?
The routine chasing happens for you. Accepted quotes become booked jobs, finished jobs become invoices, payment reminders go out on their own and regular work is scheduled ahead. Ava answers customers on your booking page and chat link using your own prices.
How is ServiceApp data-driven for owners and ops managers?
Every quote, job, invoice and payment updates one dashboard, so you see revenue, money owed and how many quotes turn into jobs without building a spreadsheet. The app also points out what needs you: quotes to chase, customers who went quiet, days that are overbooked and cash running short.
What insights does ServiceApp give owners?
It reads your own jobs, quotes and payments and gives you a short list: which quotes are going cold, which customers have gone quiet, which invoices are unpaid and where money is leaking. Each one comes with a next step. You can also book a call to go through it with someone.
Can ServiceApp help us prepare for ISO 9001?
Yes. On some plans the Quality area keeps controlled documents, corrective actions and audit records, while your everyday jobs, checklists and customer records provide the proof. We are not an auditor, so an accredited auditor still does the certification itself.
Who is ServiceApp.ai built for?
Owners and managers who quote work, schedule people and invoice customers. It suits cleaning, pest control, air conditioning, plumbing, electrical, handyman, facility management and landscaping businesses, and any team that wants sales, jobs and money in one place.
Is ServiceApp good for a single owner or a small partnership?
Yes. When you work alone or with a couple of partners, you are the sales team, the dispatcher and the accounts department. ServiceApp handles that office work, and partners all see the same jobs and money. Start is $49/mo, and every new account gets a Grow trial first.
Why subscribe instead of staying on WhatsApp and spreadsheets?
WhatsApp and spreadsheets feel free until one missed lead, one double booking or one late invoice costs more than a month of software. ServiceApp keeps that from happening. Unlimited crew. Pay only for office users. It pays for itself in jobs you would have lost.
How is ServiceApp different from other field service or small business software?
Most tools do one part of the job, such as invoicing or scheduling, and many charge for every login. ServiceApp covers the whole thing from first enquiry to payment. Unlimited crew. Pay only for office users. Quotes go out on WhatsApp, Ava answers customers, and real people help you set up.
Does ServiceApp work as cleaning service software?
Yes. Cleaning companies use it for regular home and office contracts, crew rotas, room checklists, WhatsApp quotes and same-day invoices. See /cleaning-service-software and /cleaning-service-app.
How do WhatsApp quotations work?
You build a quote that shows what is included, what is not and any extras, then send it on WhatsApp or by email in one tap. The customer opens it with your branding and accepts with one tap, which books the job. The confirmation and reminder go out after that.
Can I book a demo or get configuration support?
Yes. Once you have an account you can book a call for a demo, a look at your numbers, or help setting things up. Someone will go through it with you rather than leaving you to work it out.
Do my customers get their own dashboard?
Yes. Customers see their quotes, bookings, service reports and invoices in a simple portal — and can pay online. Fewer “what's the status?” calls for you.
How does the free trial work?
Every new workspace gets a Grow trial — jobs, quotes, monthly contracts and payments on real work. No card needed. The length is set by the platform (today it is 2 months). After the trial, pick Start, Grow or Pro. Your crew logs in free. Start is $49/mo.
Is pricing per user?
You pay for office users only. Unlimited crew. Field and crew logins stay free on every plan. Extra office seats can be added on Grow when that price is live; until then, upgrade to Grow.
Does it work on mobile for field crews?
Yes. Your team opens it in the phone browser, with nothing to download. They see today’s jobs, directions and customer details, and can add photos and finish the job report on site.
Does it handle my country's taxes and invoices?
Yes. Choose your country at setup and the app uses the right tax (GST, VAT or sales tax), currency, phone format and invoice rules for you.
Is my business data safe?
Yes. Your data is kept separate from every other company, stored encrypted and backed up continuously. You decide who on your team sees what. Your customer list and your prices stay yours.
Can I buy a website with ServiceApp?
Yes. Site Starter, Site Business, Site Business Plus and Site Premium each include a website and ServiceApp on one monthly fee, plus a one-time setup. Hosting and care are included. For the first 3 months you pay only for the website. The app itself follows the Grow trial. Association members of a partner such as PCPA Keralam see a lower monthly price. Ask us from the pricing page.